Effective Date: January 1, 2021

These Terms of Sale (“Terms”) apply to your purchase of products and/or services offered on the website by Puurlee, owned and operated by Moringa Health and Wellness, LLC (“us”, “our”, or “we”). By placing an order for such products and/or services, you agree to be bound by and accept these terms of sale. If you do not agree to these Terms, do not order products and/or services from Puurlee.

  1. Orders: When you place an order, we will require your name, email address, credit (or debit) card number, card expiration date, CVV code, and billing address. Once your order is received, we will send an email to confirm the details of your order.
  2. Pricing and Availability: All prices for products and/or services displayed on our website are in U.S. Dollars and do not include applicable taxes or shipping and handling charges unless explicitly stated. We reserve the right to change prices, products, and product specifications at any time without notice.
  3. Payments: By providing a credit card or other payment method that we accept, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and other charges).
  4. Shipping and Delivery: Products purchased from Puurlee are subject to a shipment contract under which the risk of loss and title for such products pass to you upon our delivery to the carrier. We make no guarantee on the timeframe or due date of your delivery.
  5. Returns and Refunds: Please refer to our Return Policy below for more information about returns and refunds.
  6. Disclaimers and Limitation of Liability: Our products and/or services are provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
  7. Disputes: Any dispute or claim arising out of or relating in any way to these Terms of Sale, your visit to the website, or to any products or services sold or distributed by us will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.
  8. Changes to the Terms of Sale: We may change these Terms of Sale at any time, and the changes will apply to any future orders you place. We will notify you of any significant changes by sending an email to the address you provided or by posting a notice on our website.
  9. Contact: If you have any questions about these Terms of Sale, please contact us at info@puurlee.com.

Return Policy for Puurlee

Effective Date: January 1, 2021

At Puurlee, a subsidiary of Moringa Health and Wellness, LLC, we stand behind our products and services and want you to be satisfied with your purchase. We understand that buying products online can be tricky, so we have put in place this return policy to make the process easier.

  1. Return Period

Puurlee offers a 30-day return period for all products sold directly by Puurlee via our website. The return period starts on the date the product was delivered as per the tracking information provided by our shipping carriers.

Puurlee offers a 30-day return period for all services sold directly by Puurlee via our website. The return period starts on the date the service was purchased via the website as per the notification email.

  1. Eligibility for Return

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

  1. Non-Returnable Items

Please note that some items are not eligible for return, including:

  • Sale or discounted items
  • Gift cards
  • Downloadable software products
  • Some health and personal care items
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error
  1. Return Process

To initiate a return, please email us at info@puurlee.com with your order number, the product(s) or service you wish to return, and the reason for your return. We will provide instructions on where to send your return item. Please note that you will be responsible for the cost of return shipping.

  1. Refunds

Once we receive and inspect your returned product(s), we will send you an email to notify you that we have received your returned item and inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

  1. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product for the same item, send us an email at info@puurlee.com.

  1. Contact

If you have any questions about this return policy, please contact us at info@puurlee.com.

Return Policy for Affiliate Purchases

Effective Date: January 1, 2021

1. Affiliate Purchase Disclaimer

Items purchased through affiliate links shared on our website are sold by third-party companies, not by Puurlee. We do not take responsibility for any part of the purchase process, the item itself, or the return process.

2. Responsibility of the Selling Company

The responsibility for the purchase, condition, delivery, and return of any items bought through affiliate links lies solely with the third-party company that sold the item. If you have any issues or need to make a return, you must contact the selling company directly.

3. Return Process

To return an item purchased through an affiliate link, please refer to the return policy and procedures provided by the selling company. We recommend reviewing the selling company’s return policy before making a purchase to understand their terms and conditions regarding returns.

4. Commission Disclosure

Please note that we may receive a commission from the sale of items purchased through affiliate links on our website. This commission does not affect the price you pay for the item.

5. Contacting the Selling Company

For any questions, concerns, or issues regarding your purchase, including returns, refunds, or exchanges, you should directly contact the customer service department of the selling company. Puurlee is not involved in the transaction and cannot assist with these matters.

By purchasing an item through an affiliate link on our website, you acknowledge and agree to these terms and conditions.

Moringa Health and Wellness, LLC is the parent company of Puurlee, founded in 2021. We reserve the right to modify this Return Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. Last Updated: July 23, 2024.